336-686-1178
Residents
Find your next home with us!
Helpful information and resources for current and prospective residents.
STEP 1: Find a Property
Browse our available rentals and choose a property that meets your needs
STEP 2: Schedule a Showing
Request a showing or ask questions directly through the property listing
STEP 3: Submit Your Application
Apply using the Apply Now button on the property listing. Each adult applicant must submit a separate application.
STEP 4: Application Review
We review income, credit, rental history, and background-screening results. Additional documents may be requested
STEP 5: Approval & Move-In
Once approved, we'll provide lease documents, payment instructions, and move-in details
Frequently Asked Questions: Prospective Residents
Here are answers to some of the most common questions we receive from prospective residents.
We review credit history, verifiable income, rental history, and background-screening results. We generally look for household income of 2.5–3 times the monthly rent, depending on the property. We consider the overall application rather than relying on credit scores alone. All applications are evaluated in accordance with Fair Housing laws.
Security deposits vary based on the property, lease terms, and screening results. The required amount will be confirmed before lease signing and will comply with North Carolina law.
The security deposit varies depending on the property, lease terms, and screening results. The required amount will be provided before lease signing and will comply with North Carolina law.
Yes, but we strongly encourage applicants to review the listing details and schedule a showing before applying whenever possible.
You may be able to submit an application before viewing a property. However, we strongly encourage applicants to review the listing details and arrange a showing whenever possible.
Processing times depend on the completion of screening reports, verification of information, and receipt of any requested documents. Submitting complete and accurate information helps avoid unnecessary delays.
We'll provide instructions for lease signing, payments, renters insurance, utilities, and move-in. Please wait until your lease and move-in date are confirmed before making moving arrangements.
We communicate primarily by email. Please check your inbox regularly, including your spam or junk folder, to avoid missing important updates, document requests, or application decisions.
Current Residents
Welcome Home! We're glad to have you as part of the H. Cohen Property Management community! We're here to make your rental experience easier with convenient online services, clear communication, and support when you need it.
Your resident portal is the best place to start for rent payments, maintenance requests, and lease documents.
Pay Rent
Pay rent and review your payment history
Maintenance Requests
Submit and track maintenance requests
Lease Documents
Access lease documents and important information
Communicate
Communicate with our management team
Maintenance Requests
Need Something Repaired? For non-emergency maintenance issues, please submit a request through your Hemlane resident portal. Include a clear description of the problem and attach photos whenever possible. This helps us evaluate the issue and coordinate the appropriate repair. Please report maintenance concerns promptly to help prevent further damage.
Maintenance Emergencies
For emergencies involving an immediate threat to life or safety, call 911. For urgent property emergencies, such as significant active water leaks or serious electrical hazards, take reasonable steps to protect yourself and prevent additional damage when safe to do so. Contact the appropriate emergency service provider when necessary, and notify H. Cohen Property Management as soon as possible.
Frequently Asked Questions: Current Residents
Here are answers to some of the most common questions we receive from current residents.
Rent is due on the 1st of each month unless your lease specifies otherwise. Please refer to your lease for payment terms and applicable late fees.
Late fees may apply according to your lease and North Carolina law. If you're experiencing difficulty making a payment, please contact us promptly. Any alternative payment arrangement must be approved in writing.
Yes. Renters insurance is required under our standard leases. Residents must provide proof of coverage and maintain their policy throughout the tenancy. Please refer to your lease for specific requirements.
Pets must be approved in writing before being brought onto the property, subject to your lease and applicable laws. Unauthorized pets may constitute a lease violation.
Responsibilities vary by property and are outlined in your lease. Please review your lease to determine which utilities and maintenance obligations are assigned to you.
Any alterations, painting, installations, or other modifications require prior written approval unless your lease specifically permits them.
Review your lease for the required notice period and move-out procedures. Provide written notice within the required timeframe and contact us for move-out instructions.
Security deposits are handled in accordance with North Carolina law. After you move out, the property will be evaluated, and any lawful deductions will be documented. The deposit accounting and any refund will be provided within the timeframes required by law.
Lease renewals depend on the property owner's decision, rental history, and other applicable considerations. We generally contact residents regarding renewal options before their lease expires. If you have questions about renewing, please reach out to us.
We communicate with residents through Hemlane and email. Please check your inbox, spam or junk folder, and resident portal regularly to ensure you don't miss important information.
Helpful Information for North Carolina Residents
Know Your Rights and Responsibilities:
Understanding your rights and responsibilities can help make renting a home a positive experience. Explore these helpful resources about North Carolina rental laws, property maintenance, security deposits, and Fair Housing protections.
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Helpful Information for North Carolina Rental Property Owners
We believe informed property owners make better decisions. Explore these helpful resources covering rental property ownership, landlord responsibilities, and North Carolina regulations.
Helpful Resources
North Carolina Landlord and Tenant Laws – Chapter 42
Landlord Maintenance Responsibilities – N.C.G.S. § 42-42
North Carolina Tenant Security Deposit Act
Fair Housing and Tenant Rights – U.S. Department of Housing and Urban Development
Questions?
We're Here to Help.
Whether you're searching for your next home or already renting with us, we're happy to assist.
H. Cohen Property Management LLC
Email: h.cohen.mgmt@gmail.com